nabji Terms and Conditions

nabji is an online casino and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and nabji. The provisions set out in these Terms apply to all nabji products, games, promotions, and other services.

By accessing our platform, opening an account, or playing any game, you confirm that you have read, understood, and agreed to be bound by these Terms. These Terms apply together with our Privacy Policy and Responsible Gaming Policy.

1.1 Definitions

• "Platform" — nabji's website, mobile site, and all related services.
• "User" or "You" — any person registered on the platform.
• "Account" — a personal profile accessible with a username and password.
• "Wallet" — the virtual fund management system linked to your account.
• "Bonus" — any additional funds, free spins, or other rewards granted by nabji.
• "Wagering" — the amount of bets required before bonus funds can be converted to cash.

To open an account and use nabji's services, you must meet the following conditions:

2.1 Age Requirement

Only persons aged 21 (twenty-one) years or older may register on the nabji platform and use its services. We strictly prohibit minors from using the platform. We may request valid identification at any time to verify your age.

2.2 Registration Conditions

• Each user may open only one account — multiple accounts for the same person are not permitted.
• You must provide complete, accurate, and up-to-date information at the time of registration.
• Registering with false or misleading information may result in account cancellation and forfeiture of all funds.
• Your account details must not be shared with anyone else.
• Accessing the platform from a restricted area using a proxy or VPN is not permitted.

2.3 Identity Verification (KYC)

We reserve the right to verify your identity at any time. A national identity card, passport, or other government-issued document may be requested for verification. Withdrawals may be delayed or suspended until identity verification is complete.

3.1 Security Responsibilities

It is entirely your responsibility to keep your account login details secure. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact us immediately.

3.2 Updating Account Information

If your personal details change (such as your phone number, email, or payment information), please notify us promptly via live chat. nabji will not be liable for any failed transactions caused by outdated or incorrect information.

3.3 Account Transfer Prohibited

Transferring or selling your account, account funds, or any bonus to another person is strictly prohibited. If such activity is detected, the account will be cancelled.

4.1 Deposit Conditions

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposit amounts are always calculated in Bangladeshi Taka (BDT).
• Only use payment accounts registered in your own name.
• Deposits made through a third party are not accepted and such funds may be forfeited.

4.2 Withdrawal Conditions

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• For suspicious transactions, nabji may request additional documents for verification.

4.3 Anti-Money Laundering Policy

nabji is committed to preventing money laundering. We monitor suspicious transactions and report to authorities when necessary. Deposited funds must be used for gaming purposes only — deposits made solely for the purpose of immediate withdrawal are not permitted.

5.1 Welcome Bonus

nabji offers new users a 150% bonus on their first deposit, up to a maximum of ৳20,000. This bonus applies only to the first deposit and can be claimed once per account.

5.2 Wagering Requirements

• Wagering requirement for the welcome bonus: 25 times the bonus amount.
• Wagering must be completed within 30 days of receiving the bonus.
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• Certain games may contribute at different rates toward the wagering requirement.

5.3 VIP Program

nabji runs a three-tier VIP program. Based on your regular gaming activity, you can advance to the next tier:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

5.4 Bonus Abuse

Abusing the bonus system, claiming bonuses through multiple accounts, or attempting to gain an unfair advantage by any other means will result in the bonus being cancelled and the account being suspended.

6.1 Fair Play Guarantee

All game outcomes on nabji are determined by a Random Number Generator (RNG), which is regularly audited by third-party auditors. We believe in fair play and no manipulation of game outcomes takes place.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the game lobby. nabji reserves the right to change betting limits at any time.

6.3 Technical Issues

If your internet connection drops or a server issue occurs during a game, we will attempt to resolve the matter based on the game record. However, nabji bears limited liability for losses caused by technical errors.

6.4 Sports Betting Rules

When betting on cricket (BPL, T20 World Cup, IPL), football (FIFA), and other sports, the applicable seasonal rules must be followed. Betting on match-fixing or any other fraudulent competition is strictly prohibited.

The following activities are strictly prohibited and immediate action will be taken if detected:

• Opening or operating multiple accounts.
• Using automated software, bots, or scripts.
• Searching for or exploiting game vulnerabilities or bugs for personal gain.
• Colluding with other players or collectively attempting to circumvent the system.
• Using the platform for money laundering or as a source of illegal funds.
• Hacking, phishing, or any other cybercriminal activity.
• Impersonating nabji staff.
• Submitting false identity information or documents.

nabji is committed to protecting your personal information. We use the latest SSL encryption technology to keep your data secure. Your personal information will never be sold to third parties.

We have published full details on how we collect, use, and protect your information in our Privacy Policy. By using the platform, you also agree to the Privacy Policy.

8.1 Cookie Policy

We use cookies on our website to help improve your browsing experience. Cookies allow us to remember your preferences and login information.

nabji places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a source of financial stress.

• Tools are available to set gaming limits (daily, weekly, or monthly deposit limits).
• A Self-Exclusion option is available — contact us via 24/7 live chat.
• If you notice signs of gaming addiction, please contact us.
• We are committed to keeping minors (under 21) away from gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.

10.1 Closure at the User's Request

You may close your account at any time. Please contact our 24/7 live chat support to do so. It is recommended that you withdraw all available funds before closing your account.

10.2 Closure at nabji's Initiative

nabji reserves the right to suspend or cancel an account in the following circumstances:

• Any violation of these Terms.
• Fraudulent or deceptive activity.
• Suspicion of money laundering or other illegal activity.
• Account remaining inactive for an extended period (12 months or more).
• Failure to verify identity or providing false information.

10.3 Inactive Account Policy

A weekly maintenance fee may apply to accounts that have been inactive for more than 12 months. Remaining funds in inactive accounts may be transferred to nabji's management.

nabji provides the platform to you on an "as is" basis. We limit our liability in the following areas:

• Games remaining incomplete due to internet disconnection.
• Delays or errors in third-party payment services.
• Access to your account by an unauthorized third party (if caused by your own negligence).
• Service suspension due to government regulations or legal orders.
• Natural disasters, cyberattacks, or other circumstances beyond our control.

Our total liability shall in no event exceed the amount you deposited in the preceding 30 days.

12.1 Right to Amend

nabji reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will display a notice on the website or notify you via your registered email. Continued use of the platform after any changes will be taken as your acceptance of the new terms and conditions.

12.2 Dispute Resolution

For any complaint or dispute, please contact us directly first via our 24/7 live chat support or email. We will make every effort to resolve the issue fairly and promptly.

12.3 Contact Methods

For any questions or concerns regarding the terms and conditions, please contact our support team:

• 24/7 Live Chat — instant support in Bengali.
• Email: [email protected]