❓ Frequently Asked Questions
nabji FAQ — Answers to
All Your Questions
From opening an account to withdrawing via bKash, cricket betting to slot bonuses — everything you want to know about nabji is right here.
Welcome to nabji. This FAQ page provides detailed answers to the questions most frequently asked by Bangladeshi players. Account registration, transactions via bKash and Nagad, cricket and slots gameplay, bonus terms, and responsible gaming — each topic is explained clearly in its own section. If you cannot find an answer to your question, our 24/7 live chat support is always ready to help.
Account and Registration
To open an account at nabji you will need an active mobile number, a valid email address, and your name and date of birth. The registration process is completely online and can be completed in just a few minutes. Please note that the platform is for users aged 21 and above only.
No. According to nabji's rules, only one account per person is allowed. If multiple accounts are created from the same phone or IP address, they may be suspended and any associated bonuses may be cancelled. If you have any issues, contact us directly via live chat.
Click the "Forgot your password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use the code to set a new password. The entire process is usually completed within two minutes.
If you wish to withdraw above a certain amount, nabji may verify your identity. In that case you may need to submit a copy of your national ID card or passport. The process is completely secure and your information is protected with SSL encryption.
nabji is designed as a mobile-friendly website that can be used comfortably from any smartphone browser. The site works well on both Android and iOS — no separate app download is needed.
Deposits and Withdrawals
Deposits via bKash are usually instant — meaning your nabji account balance is updated within seconds of the payment being completed. In case of network delays it may take up to a few minutes. The minimum deposit amount is ৳100.
nabji currently accepts bKash, Nagad, Rocket, Upay, and direct bank transfer. The minimum deposit amount is ৳100 for each method. Choose your preferred option and transact with ease.
The minimum withdrawal amount at nabji is ৳800. Approved withdrawals generally arrive in your bKash, Nagad, or bank account within one hour. Keep your account details accurate to ensure a fast and hassle-free withdrawal experience.
nabji itself does not deduct any transaction fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges. It is a good idea to check the charges of the relevant service before making a transaction.
Go to the withdrawal page on nabji, select Nagad as the payment method, and enter your Nagad number and the amount. After submitting the request, once the verification process is complete, the money will generally arrive in your Nagad wallet within one hour.
Games and How to Play
To bet on BPL or any cricket match at nabji, go to the Cricket section, choose your preferred match, and browse the markets — match winner, top run scorer, total runs, and more. Enter your stake amount and confirm. Bets can be changed up until the match starts.
In nabji's live casino section you can play in real time with professional dealers from Evolution Gaming and Ezugi. All you need is a stable internet connection and an active account balance. For the best experience, use a 4G or Wi-Fi connection.
RTP (Return to Player) is the average percentage of total bets returned to players from a game over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. This is a theoretical figure and applies differently in each individual session.
Yes. nabji features titles from recognised game providers such as Pragmatic Play, JILI, PG Soft, and Spribe. These providers use a Random Number Generator (RNG) that is tested by independent third parties, keeping game outcomes completely random and unbiased.
Aviator is a popular crash game by Spribe. A plane takes off and a multiplier increases as it climbs. If you cash out before the plane crashes, your win is secured. Timing your exit is the core strategy of this game.
nabji's website is fully mobile-responsive. Slots, live casino, cricket betting — all sections can be played easily from an Android or iOS smartphone or tablet. No separate app installation is needed.
Bonuses and Promotions
nabji offers a 150% bonus on your first deposit, up to ৳20,000. That means depositing ৳10,000 lets you start playing with ৳25,000 in total. The bonus is added to your account automatically — no separate code is needed.
The wagering requirement for the nabji welcome bonus is 25x. This means the bonus amount must be wagered a total of 25 times before withdrawal. For example, if you receive a ৳1,000 bonus, a total of ৳25,000 in bets is required. You can track your progress in your account.
The nabji VIP program has three tiers — Bronze (up to 0.5% weekly cashback), Silver (up to 1.0%), and Gold (up to 1.5%). The more actively you play, the greater your chance of moving up to a higher tier. Each tier comes with additional benefits and priority support.
nabji occasionally offers promotional deals for special occasions such as Eid, Victory Day, or the BPL season. Check the promotions section regularly or ask our 24/7 live chat for the latest offers.
To get updates on nabji's referral or bring-a-friend program, contact live chat support. The support team can provide full details of current promotional offers in Bengali.
Security and Responsible Gaming
nabji uses SSL encryption technology to keep all transactions and personal information secure. Your payment details are never shared with third parties. As a safe and reliable platform, nabji always ensures fair play.
nabji is for users aged 21 and above only. Your date of birth is verified during registration. Minors are not permitted to create an account or play games. If false information is provided during age verification, the account will be permanently closed.
Yes. nabji supports responsible gaming. You can set daily or weekly deposit limits, or apply a self-exclusion for a set period of time. To use these options, contact the support team via live chat or email.
If you feel that gaming is having a negative impact on your life, nabji's support team can guide you toward self-exclusion and professional assistance. Play responsibly and keep it within the boundaries of entertainment. Visit our responsible gaming page to find out more.
If you believe someone has accessed your account without authorisation, change your password immediately and notify nabji's 24/7 live chat. The support team will review the account promptly and temporarily lock it if necessary.
Still have questions?
Contact Support
Our Bengali-speaking support team is available around the clock — day or night, we are always here for you.
Live Chat
Direct support in Bengali, 24 hours a day, 7 days a week. Instant assistance available for any question or issue.
Email Support
For detailed enquiries, email us at:
[email protected]
Support Hours
Available around the clock according to Bangladesh Standard Time (UTC+6) — no breaks, even on holidays.