nabji Privacy Policy

1 What Information We Collect

When you register and use services on nabji, we collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and national ID or passport details (for age verification).
• A valid mobile number and email address.
• Payment information related to bKash, Nagad, Rocket, Upay, or a bank account (for transaction verification).
• Password and other security-related information.
• Your occupation or source of income (where applicable, as part of KYC verification).

1.2 Automatically Collected Information

• IP address, browser type and version, and operating system.
• Device type (mobile, tablet, or desktop) and unique device identifiers.
• Logs of which pages you visited, how long you stayed, and where you came from.
• Browsing data collected from cookies and similar tracking technologies.

1.3 Transaction-Related Information

• Deposit and withdrawal amounts, dates, and methods.
• Betting and gaming history — which game was played, when, and how much was wagered.
• Records of bonus or promotion usage.

2 Why and How Information Is Used

nabji uses your information only for legitimate and necessary purposes. The main purposes are listed below:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer Support: To respond to your complaints, questions, or requests for assistance.
• Fraud Prevention: To prevent unauthorized transactions, money laundering, and fraud.
• Responsible Gaming: To identify unusual betting patterns and provide support to users.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Service Improvement: To analyze usage patterns in order to improve the user experience.
• Regulatory Compliance: To meet applicable legal and regulatory obligations.

3 Sharing Information with Third Parties

In certain circumstances nabji may share your information with trusted third parties. This is always done in a limited and controlled manner:

• Payment Processors: Providers such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction.
• KYC and Identity Verification Agencies: Accredited third parties may be used for age and identity verification.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive minimal information for game functionality.
• Legal Requirements: When compliance with a court order or lawful direction from a competent authority is required.
• Fraud and Security Investigations: Where necessary in the investigation of potential fraud or a security breach.

In all of the above cases, third parties are required to follow the same privacy standards as us. They may not use the information they receive for any other purpose.

4 Data Protection and Security

nabji has put in place industry-standard technical and organizational measures to protect your personal and financial information.

• SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between your browser and our servers completely secure.
• Data Encryption: Sensitive data, especially payment information, is also encrypted when stored.
• Access Controls: Only authorized and trained staff can access information on a need-to-know basis.
• Firewall and Security Monitoring: Our systems are under continuous monitoring and any unusual activity is detected automatically.
• Two-Factor Authentication (2FA): An additional verification method is available to increase account security.
• Security Audits: Regular internal and external security assessments are conducted.

5 Cookies and Tracking Technologies

nabji uses cookies and similar tracking technologies to make your experience smoother and more personalized.

5.1 Use of Cookies

• Essential Cookies: To keep you logged in, manage your session, and ensure core platform functionality.
• Functional Cookies: To remember your preferred language, theme, or other settings.
• Analytical Cookies: To analyze user behavior and help improve the platform.

5.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Data Retention Period

nabji retains your personal information only for as long as necessary or legally required.

• Active account data: Retained for the entire duration that the account remains active.
• After account closure: Data is retained for a set period to meet legal and regulatory requirements.
• Transaction records: May be retained for an extended period in accordance with applicable financial regulations.
• Security logs: Kept for a defined period to maintain system security.
• Once the defined retention period ends, data is securely deleted or anonymized.

7 Your Rights

As a registered user on nabji, you have the following rights over your own information:

• Right to Access: The right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction or updating of any inaccurate information.
• Right to Erasure: In certain circumstances you may request that your information be deleted (though this may not be possible where legal obligations apply).
• Right to Object: The right to object to the processing of your information in certain cases.
• Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to withdraw your consent at any time (though prior processing will remain lawful).

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible and within a reasonable timeframe.

8 Privacy of Minors

The nabji platform is intended only for individuals aged 21 or above. We do not knowingly collect any information from minors.

• Age is verified at the time of registration and users under 21 are not permitted to create an account.
• If we become aware that a minor has provided information, that information will be deleted immediately and the account will be closed.
• Parents and guardians are encouraged to monitor their children's online activities.

9 Changes to This Policy

nabji reserves the right to update this Privacy Policy when necessary. If significant changes are made, we will:

• Publish the updated policy on our website and change the "Last Updated" date at the top of the page.
• For important changes, notify you via your registered email or an account notification.
• Continuing to use the platform after the new policy takes effect means you have agreed to the changes.

We recommend reviewing this page regularly.

10 Contact Us

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, please get in touch with us:

To read other policies and information on our site, see: Terms and Conditions · Responsible Gaming · FAQ